Shipping Policy

Thank you for choosing Pawsome Pet Shop! We are committed to providing you with a seamless and reliable shopping experience. Please take a moment to review our shipping policy.

1. Order Processing:

  • All orders are processed within 1-2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates:

  • We offer competitive shipping rates based on the weight and destination of your order.
  • Shipping costs will be calculated at checkout before you complete your purchase.

3. Shipping Methods:

  • We currently offer standard shipping option.
  • Standard shipping typically takes 2-12 business days

4. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can track your order by visiting our Order Tracking Page and entering your tracking number.

5. International Shipping:

  • We offer international shipping to select countries.
  • International shipping rates and delivery times vary. Please check the shipping options at checkout.

6. Customs and Duties:

  • International orders may be subject to customs duties and taxes imposed by the destination country.
  • The recipient is responsible for any additional charges incurred.

7. Delivery Issues:

  • In the rare event of a delivery issue, please contact our customer service team
  • We will work diligently to resolve any problems and ensure your satisfaction.

8. Address Accuracy:

  • It is the customer's responsibility to provide accurate shipping information.
  • Please double-check your shipping address before completing your purchase.

9. Delayed Shipments:

  • In the event of unexpected delays, we will notify you promptly and provide updates on the status of your order.